Our Verification Process

How We Verify Plumbers

Every plumber in our directory goes through a rigorous 6-step verification process. We do the research so you can focus on getting your plumbing emergency fixed.

Licensed
Insured
Reviewed
24/7 Available

Why Verification Matters

When you have a plumbing emergency, the last thing you need is an unlicensed contractor who could make the problem worse. Our verification process protects you from:

Unlicensed Work

Unlicensed plumbers may perform substandard work that violates building codes and voids your home insurance.

Liability Risk

Without proper insurance, you could be liable for injuries or property damage that occurs during repairs.

Scam Artists

Emergency situations attract fraudsters who overcharge, demand upfront payment, or disappear after partial work.

Our 6-Step Verification Process

Every plumber must pass all six steps before being listed in our directory. Here's exactly what we check:

1

License Verification

We verify each plumber's state and local licenses through official government databases. Every listed plumber must have current, valid licensing for their service area.

State plumbing license validity
Local permit requirements
Contractor registration status
License expiration monitoring
2

Insurance Confirmation

All plumbers must carry adequate liability insurance and workers' compensation coverage to protect you and your property during any emergency repairs.

General liability insurance ($1M+ coverage)
Workers' compensation insurance
Property damage protection
Insurance certificate verification
3

Review Analysis

We analyze customer reviews from multiple platforms including Google, Yelp, and the BBB. We look for consistent quality, responsiveness, and professional conduct.

Minimum 4.0 star average rating
Response to negative reviews
Consistent service quality
No pattern of complaints
4

Business Verification

We confirm each business's physical location, years in operation, and business registration to ensure you're dealing with established, accountable professionals.

Valid business registration
Physical business address
Minimum 2 years in operation
BBB accreditation check
5

Emergency Response Capability

For emergency plumbers, we verify 24/7 availability, average response times, and the capability to handle urgent situations promptly and effectively.

24/7 phone availability
Average response time under 60 minutes
Emergency equipment readiness
After-hours service capability
6

Ongoing Monitoring

Verification isn't a one-time event. We continuously monitor plumber performance, update license statuses, and review new customer feedback to maintain directory quality.

Quarterly license re-verification
Continuous review monitoring
Customer complaint tracking
Annual insurance updates
95%
Plumbers Verified
1,100+
Plumbers Listed
20+
Major Cities Covered
4.5★
Avg. Plumber Rating

What Our Trust Badges Mean

When you see these badges on a plumber's profile, here's what they represent:

Licensed

State-verified plumbing license

Insured

Liability & workers' comp coverage

Reviewed

4.0+ star average rating

24/7 Available

Emergency response ready

Frequently Asked Questions

How often do you re-verify plumbers?

We perform quarterly license checks, continuous review monitoring, and annual insurance verification. If a plumber's status changes, their listing is immediately updated or removed.

What happens if I have a bad experience with a listed plumber?

Please contact us immediately. We take complaints seriously and will investigate all reported issues. Plumbers who receive multiple complaints or fail to resolve issues are removed from our directory.

Do you accept payment from plumbers for listings?

Our directory listings are based solely on verification criteria, not payments. We may offer premium placement options, but all listed plumbers must pass the same verification process regardless of any fees.

How can a plumber get listed in your directory?

Plumbers can submit their business for verification through our contact form. We'll verify their license, insurance, and reviews. The process typically takes 3-5 business days.

Ready to Find a Verified Plumber?

Every plumber in our directory has been thoroughly vetted. Find a trusted emergency plumber in your area today.